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Privacy Policy

Effective date: May 7, 2026

1. Data Controller

Company name
Groware Kft.
Registered office
1119 Budapest, Petzvál József utca 46-48., Hungary
Tax number
13626415-2-43
E-mail
hello@groware.hu

2. Purpose of this Policy

This Privacy Policy explains what personal data is processed during the operation of the website, for what purpose, on what legal basis, and for how long.

The website only processes personal data necessary for contacting us and technical data related to website operation.

3. Contact Forms

When filling out a contact or quotation request form on the website, we may process the following data:

  • name,
  • company name,
  • e-mail address,
  • phone number,
  • other information voluntarily provided in the message.

Purpose of data processing

  • contact requests,
  • quotation requests,
  • consultation scheduling,
  • handling customer inquiries.

Legal basis

The legal basis for processing is the data subject’s consent pursuant to Article 6(1)(a) of the GDPR.

Retention period

Personal data submitted through contact forms is stored for up to 12 months unless a business or contractual relationship is established.

4. Technical Data and Logging

During the operation of the website, the web server may automatically log technical data such as:

  • IP address,
  • browser type,
  • operating system,
  • visit date and time,
  • visited pages.

This data is processed for security purposes and technical diagnostics.

Legal basis

The legal basis is the legitimate interest of the data controller pursuant to Article 6(1)(f) of the GDPR.

5. Cookies

The website may use cookies to ensure proper operation and improve user experience.

Cookies may include:

  • technically necessary cookies,
  • statistical cookies.

Users may manage or disable cookies in their browser settings.

6. Data Processors

For operating the website, the data controller uses the following infrastructure provider:

Hetzner Online GmbH

Address: Industriestr. 25, 91710 Gunzenhausen, Germany

Services used:

  • virtual server (VPS) infrastructure,
  • DNS services.

Application operation, configuration, maintenance, and data management are performed exclusively by the data controller.

7. Rights of Data Subjects

The website does not provide user registration, customer accounts, or a self-service data management interface. Personal data processing is limited to e-mails sent through contact forms and related technical log data.

Accordingly, data subjects have the right to:

  • request information about their personal data,
  • request deletion of their personal data,
  • withdraw their consent at any time.

Requests will be answered without undue delay and no later than within 30 days.

8. Legal Remedies

Complaints may be submitted to the Hungarian National Authority for Data Protection and Freedom of Information:

National Authority for Data Protection and Freedom of Information

Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary

Website: NAIH

Data subjects may also seek legal remedy before a competent court.

9. Data Security

The data controller implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, deletion, loss, or misuse.

10. Amendments

The data controller reserves the right to amend this Privacy Policy at any time. The current version is always available on the website.

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